March 30, 2020 Update:  

The provincial government has identified hotels as an essential service and we will continue to offer overnight accommodations. On-line booking channels for reservations between now and April 30th are closed and reservations can only be made by contacting the hotel directly via email or phone: 250-423-6871. Essential service providers such as medical professionals, law enforcement, and utility companies continue to work and we want to be able to provide a comfortable and safe place to stay when they are in Fernie.  In addition, in order to comply with the recommendations of our health authorities, a number of services offered in conjunction with accommodation have been removed or altered. This includes food & beverage services, housekeeping services as well as access to the pool, hot tub and fitness room. Additional information regarding these changes will be provided at the time of booking.

Hours of operation of our Spirits Beer & Wine Shop have been reduced to 10 am – 8 pm with restrictions in place. While our store is closed to public access, you can now conveniently order products via phone or text and we will arrange for safe contact-free pick-up outside our storefront.  Spirits Beer and Wine Order Hotline- Call or Text 250-423-0685. Both the Bistro and Pub Bar & Grill continue to remain closed to the public until further notice as ordered by Interior Health due to the Covid-19 Situation. Thank you for understanding and we look forward to hosting you back in the Bistro & Pub soon. In the meantime, stay safe, wash your hands and please reach out to our management team if you have questions or need to talk to us.


March 20, 2020 5:00 PM Update: Both the Bistro and Pub Bar & Grill continue to remain closed to the public until further notice as ordered by Interior Health due to the Covid-19 Situation. Hours of operation of our Spirits Beer & Wine Shop have been reduced to 10 am – 8 pm with access restrictions in place. This may change based on daily circumstances. We are still accommodating guests in the hotel and are coordinating limited room service / grab ‘n go breakfast options for hotel guests only during this time. Additional services available to guests staying with us are limited due to restrictions. On-line booking channels for reservations between now and April 30th are closed and reservations can only be made by contacting the hotel directly via email or phone: 250-423-6871. Additional information on what additional steps we are undertaking are highlighted below. Thank you for understanding and we look forward to hosting you back in the Bistro & Pub soon. In the meantime, stay safe, wash your hands and please reach out to our management team if you have questions or need to talk to us.


March 17, 2020 5:00 PM Update: Both the Bistro and Pub Bar & Grill are now closed to the public until further notice as ordered by Interior Health due to the Covid-19 Situation.  We will still coordinate room service / grab ‘n go breakfast options for hotel guests during this time. We are also looking at choices to provide additional take-out options  for our customers moving forward. Additional information on what additional steps we are undertaking are highlighted below. 


To Our Valued Guests,

At this time, the Park Place Lodge remains open with possible fluctuation of hours and service levels. This includes our Bistro Restaurant, Pub Bar & GrillSpirits Beer & Wine Shop as well as our overnight accommodations. Due to the rapidly evolving nature of the Covid-19 situation, the operating schedule may change based on daily circumstances.

It is clear that individuals will be in need of lodging, food services and support and we are looking for options as to how we can safely and effectively contribute to our community. We want to also assure our customers that we are rigorously complying with the recommendations of our health authorities and continuing to strive to maintain high standards of hospitality and service for our guests. This includes intensifying our cleaning standards, limiting our capacity in our restaurants, and postponing special events.

We will be monitoring the situation very closely as we plan our next steps and will strive to keep you informed. In the meantime, stay safe, wash your hands and please reach out to our management team if you have questions or need to talk to us. We are all in this together and together we will get through it.

Regards,

Park Place Lodge Management

 


Additional information on the community of Fernie’s response to the Covid-19 Emergency can be found here: Tourism Fernie Covid-19 Update

 

 

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